FAQs
🔁 Can I return a product if I change my mind?
Yes, you have 14 days after receiving your order to make a return. We guide you through the process to keep it simple and hassle-free.
🧵 Where are the products made?
Our products are designed in Europe. The fabrics are printed with eco-friendly inks and then hand-stitched in Bucharest at a socially responsible workshop.
🛋️ Are the products suitable for outdoor use?
Yes, our deck chairs, bags, and cushions are suitable both for indoor & outdoor use. To maintain their beauty, we recommend protecting them from excess moisture and prolonged direct exposure.
🧼 How should I care for the Sézons products?
To preserve their vibrancy, we recommend bringing the fabrics indoors after each use. Prolonged exposure to sunlight (or even moonlight) may cause the fibers to fade.
We recommend hand washing with water and mild soap. Gently scrub using a soft sponge, then dry with a clean towel. If using a washing machine, choose a short, cold cycle.
🌍 Delivery Time & Shipping
Please allow 1–2 business days for order processing, followed by a delivery time of 3–5 business days depending on your country. We ship to all European Union countries as well as Switzerland.
