Terms of sale

Terms and Conditions of Sale

These terms and conditions apply to all sales concluded on the website:

www.sezons.co

Company details:

  • Website: www.sezons.co

  • Company name: Sezons design alt

  • Postal address: Strada Ciocârliei 79-81H, Clincenci

  • Phone number: XX.XX.XX.XX.XX

  • Email address: contact@sezons.co

  • Company number: Paris 123456789

The main features of the products, including specifications, illustrations, dimensions, or capacities, are presented in the vendor’s catalogs. Images and graphics are for illustration purposes and are not contractually binding. The client must refer to the product description for its essential characteristics. Product offers are valid while supplies last.

In accordance with the preliminary article of the French Consumer Code, digital content means: any tangible movable item that incorporates or is interconnected with digital content or services in such a way that the absence of that content/service would prevent the item from functioning properly.

By placing an order, the customer declares they have read and accepted these terms and conditions. Order confirmation implies full acceptance.

Article 1 - Principles

These terms represent the entire agreement between the parties and supersede all other conditions, including those for in-store sales. They are accessible on the website and prevail over any conflicting documents.

In case of any omission, applicable industry standards in Romania will govern.

Article 2 - Scope and Acceptance

The terms define rights and obligations for the online sale of goods. By ordering, the customer affirms they are of legal age or duly authorized. Acceptance of these conditions confirms full agreement.

Electronic records maintained by the site serve as proof of all transactions.

Article 3 - Ordering Process

Orders are placed via the online catalog. The customer is notified of product unavailability.

Validation requires:

  • Acceptance of terms (via checkbox)

  • Shipping and payment information

The sale is finalized upon:

  1. Email confirmation by the seller

  2. Full payment received by the seller

Disputes over pricing or descriptions are handled through potential exchanges or legal warranties.

The seller may suspend orders in cases of payment issues, incorrect address, or account anomalies.

Order records are securely stored as proof. Title transfer occurs after full payment; risk transfers upon physical possession unless the customer selects their own courier.

Article 4 - Pre-contractual Information

Customers confirm receipt of essential information before purchase, including:

  • Product features, usage conditions

  • Pricing, including any automation-based personalization

  • Payment, delivery, and execution terms

  • Seller identity

  • Warranty details

  • Return rights

  • Dispute resolution options

  • Payment methods

Ordering constitutes full acceptance and waiver of any conflicting documents.

Article 5 - Electronic Signature

Entering card details and finalizing an order constitutes:

  • Binding commitment to pay

  • Legal acceptance of all terms

In case of card fraud, customers must contact the seller immediately.

Article 6 - Order Confirmation

An order confirmation is sent via email once payment is processed.

Article 7 - Proof of Transaction

Stored electronic records serve as transaction proof. Order forms and invoices are archived securely.

Article 8 - Product Information

Essential features are detailed in product sheets. Product visuals are illustrative and not binding. Buyers are responsible for ensuring suitability.

Article 9 - Pricing

Prices are in euros. The seller may adjust prices but honors those valid at the time of order.

If VAT applies, it is included. Customers may request reimbursement for wrongly paid VAT or customs duties with valid proof.

For non-EU countries, the customer bears import-related costs.

Article 10 - Payment

Orders require full prepayment. Accepted methods are listed on the site (e.g., Visa, Mastercard). Special offers may apply and are time-limited. Coupon codes are single-use and non-transferable.

For suspected fraud or unresolved payments, orders may be suspended.

Article 11 - Product Availability and Refunds

Delivery times depend on availability. In case of delay or failure to deliver, the customer may cancel after giving reasonable notice.

Unavailable items are refunded or replaced as preferred.

Article 12 - Delivery

Delivery implies transfer of possession. The customer must ensure address accuracy. Delivery issues must be reported and documented with the carrier and seller.

Returns must be requested within 14 days. Products must be returned in original condition to:

Bulevardul Metalurgiei 81B, București 041832, Romania

Article 13 - Delivery Errors

Claims for errors must be made within the legal withdrawal period. Claims are submitted via:

The seller assigns a return number; returns require prior authorization.

Article 14 - Product Warranty

14.1 Legal Warranty of Conformity

Applies for two years after delivery. The customer may request repair, replacement, or refund. Non-compliant items include removal and reinstallation costs if applicable.

14.2 Warranty Against Hidden Defects

Covers defects not apparent at purchase. Valid for two years from discovery. Remedies include price reduction or sale cancellation.

Article 15 - Right of Withdrawal

Customers have 14 days from delivery to return products for refund/exchange. Items must be in resale condition with original packaging. Returns are at the buyer’s expense.

Refunds (excluding return shipping) are issued within 30 days.

Exceptions include: personalized items, perishables, sealed goods opened post-delivery, digital content, etc. (per Article L221-28 of the Consumer Code).

Article 16 - Force Majeure & Unforeseen Circumstances

Events beyond control (e.g., natural disasters, transport issues) may suspend obligations. If force majeure lasts over 90 days, either party may cancel the contract.

Significant cost changes in raw materials may justify contract renegotiation.

Article 17 - Intellectual Property

Site content is the exclusive property of the seller. Reproduction without consent is strictly prohibited.

Article 18 - Data Protection

Personal data is collected for order processing and may be shared with authorized partners. Customers may access, correct, or oppose their data under applicable laws.

Article 19 - Partial Invalidity

If any clause is found invalid, the remaining provisions remain in effect.

Article 20 - Non-waiver

Failure to enforce any part of these terms does not constitute a waiver.

Article 21 - Clause Titles

Headings are for reference only and hold no legal weight.

Article 22 - Contract Language

The contract is in French. In case of translation, the French version prevails.

Article 23 - Dispute Resolution & Mediation

In the event of a dispute, consumers may turn to a mediator. EU customers may also use the EU’s online dispute platform:
https://webgate.ec.europa.eu/odr

Article 24 - Governing Law

These terms are governed by Romanian law. Disputes fall under Romanian court jurisdiction.

Article 25 - Personal Data Protection

Collected data includes account details, usage data, profile info, payment details, communications, and cookies.
Data is used for:

  • Service access

  • Payment processing

  • Fraud prevention

  • Customer support

  • Personalized ads

Third-party data sharing occurs only as required (e.g., banking partners, legal obligations, service providers). Users are informed in case of business transfer involving data.